How to prepare for pandemics The rapid spread of the Coronavirus, which causes the illness medically known as COVID-19, has caused distress and alarm globally, as the number of confirmed cases has kept on rising. The governments of all countries…
Why inbound sales call centers are growing? In a recent study by Microsoft, it was revealed that 96% of consumers around the world listed customer service as an essential factor in their decision to stay loyal to a brand. Customer…
Many CEOs and company leaders want to know how a virtual workforce can compare to the results they get with their in-house sales agents. Whether it’s because they’re curious about how this new model works, or how this could help…
44% of HR decision makers are pointing to new technologies enabling remote working, co-working space and teleconferencing as the future in sales. This is according to a survey by the World Economic Forum. And it makes perfect sense. How many…