How to prepare for pandemics The rapid spread of the Coronavirus, which causes the illness medically known as COVID-19, has caused distress and alarm globally, as the number of confirmed cases has kept on rising. The governments of all countries where this virus has been observed to spread have been
Why inbound sales call centers are growing? In a recent study by Microsoft, it was revealed that 96% of consumers around the world listed customer service as an essential factor in their decision to stay loyal to a brand. Customer service is a crucial aspect of running a successful business.
One might think that when working with someone miles away, feedback would be difficult, or something left at the bottom of the activities list. You might be surprised to know that it’s quite the opposite. When there’s no face to face interaction, feedback can be more honest, more direct, it
So you are interested in the benefits of hiring virtual labor or you already have virtual agents working for you. As you already know, in order to meet your business objectives, a motivated workforce represents a crucial difference. If you found a virtual workforce solution, thankfully, you don’t have to
Many CEOs and company leaders want to know how a virtual workforce can compare to the results they get with their in-house sales agents. Whether it’s because they’re curious about how this new model works, or how this could help them meet their business needs. Hiring remote employees can be